Want to learn more?
800-673-1964

 

VIEW ALLBlog

Steve Sigman
Steve Sigman
Chief Client Officer

Wabi-Sabi of Client Satisfaction

Service companies are often challenged when trying to balance changing client needs, adhere to process, drive timelines and manage costs. Embrace Wabi-Sabi. A philosophy represents the acceptance that nothing is perfect, nothing is permanent and nothing is complete. Successfully managing change makes a service company even more valuable to its clients. By understanding clients’ objectives, challenges and changing environment, and being adaptable to change, service companies bring value to their clients.

April 8, 2014 - Read More


Howard Graham
Howard Graham
Vice President, Digital Services

DigiSpeak: Key Digital Marketing Terms You Need to Know

No field is changing more rapidly (and continuously) than digital marketing. As companies manage and optimize their digital marketing campaigns, expand across multiple channels, and embrace new technologies, it’s important to make sure everyone is on the same page.

January 6, 2014 - Read More


Jennifer Kallery
Jennifer Kallery
VP Customer Insights

Loyalty: Health Insurer’s Learning Curve

Senior leaders in health insurance have growing interest in customer loyalty as the Affordable Care Act brings millions of new consumers with the power to make choices. One major advantage health insurance companies have in the race to retain is a history lesson—the chance to learn from the past successes and failures of industries more mature in consumer loyalty marketing.

September 16, 2013 - Read More


FREE Analytical Site
Assessment

Healthcare 2014: Leverage Opportunity. Buffer Risk. 

KBM Group presents a three-step approach to preparing for tomorrow’s changing market reforms…gaining a better understanding of current members and prospects, targeting customers that support core business goals, and connecting with data-driven consumer engagement tactics.

Download Now!

Twitter

 

KBM Group: Health Services
© Copyright 2014. All rights reserved.
530 Maryville Centre Dr., Suite 300
St. Louis, MO  63141
314.590.8300 or 314.590.8383 fax

HOME

CAREERS

LOGIN

REGISTER

PRIVACY

EXPERIENCE

STRATEGY

ANALYTICS

CREATIVE

MEDIA

RESULTS

NEWS

BLOG

Follow Us on Twitter

Follow Us on Linked In

DMA

DM NEWS

DMA COMMUNITY

TARGET MAGAZINE